Cancellation Policies

Terms of use

  • Using visitngo.com accept and agree to these terms, which take effect immediately.
  • If you do not agree with these terms and conditions, please do not visit or use visitngo.com.
  • Visit&Go may change these Terms and Conditions at any time by posting changes online. Review these Terms periodically to make sure you know the changes made by Visit&Go. Your continued use of visitngo.com. following the posting of changes means you accept and agree to these terms by updating or modification.
  • You can not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public or otherwise use the content of visitngo.com. (including text, images, URLs, pricing information, etc.) in any way except for your own personal, noncommercial use. Any other use of content visitngo.com. requires the prior written consent of Visit&Go You agree to use sitngo.com. only for lawful purposes and in a manner which does not infringe the rights of any person, or restrict or inhibit the use and enjoyment of visitngo.com.
  • Your use of visitngo.com is intended for personal, noncommercial, or to make legitimate reservation for the products or services offered requests. You agree not to use this site to make any speculative, false or fraudulent claims. It also undertakes not to use robots or other automated means to access this site, unless expressly permitted by Visit&Go.
  • You represent and warrant that (a) Visit&Go has not expelled him or has otherwise banned access to the site; (b) is not a direct competitor to Visit&Go; (c) does not have more than one account Visit&Go at once and (d) has full power to comply with these conditions and in doing so will not violate other agreements to which it is party.
  • We grant you permission to use the site subject to the restrictions in these Terms & Conditions. In accessing or using the site, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Visit&Go does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the site at your own risk.

User accounts

  • You need to create an account and provide information about yourself in order to use some of the features on the site. You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account..
  • Your account is for your personal, non-commercial use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.
  • We reserve the right to close your account at any time with or without reason.

Content

  • You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users' contributions (your "Content")..
  • We may use Your Content in a number of different ways, including displaying it on the site, reformatting it, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us permission to use your Content for any purpose. You also irrevocably grant the site's users and the users of any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to Your Content.
  • You alone are responsible for your Content. You assume all risks associated with your Content, including anyone's reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by Visit&Go. You may expose yourself to liability if, for example, Your Content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.
  • We may remove or reinstate user Content from time to time at our sole discretion. For example, we may remove a review if we believe it violates our content guidelines. We have no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.
  • Visit&Go may display advertisements and other information adjacent to or included with your Content on the Site and Other Media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

Product Validity, Modifications & Amendments

  • All products, tours and services offered by Visit&Go are valid on the dates shown in visitngo.com. Visit&Go is not responsible or liable for any information that it does not directly provide.
  • All requests for changes or corrections should be directed to Customer care team at Visit&Go who is responsible for processing it.
    1. Visit&Go does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (21) days ahead of your confirmed travel date.
    2. It is not possible to change or modify a special event, theater or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.
    3. All other requests for date changes and other modifications will depend on the availability of our suppliers and / or service providers; Visit&Go can not guarantee compliance with any request to change the date.
    4. If you request a change of date prior to your travel date confirmed (21) days, Visit&Go try to satisfy your request; but the changes made between 3 and 21 prior to the original travel date may result in additional charges.
    5. If you make a purchase using a Visit&Go promotion code, or if you accept a discount or special-offer price during the Visit&Go checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. Visit&Go may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However Visit&Go reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.
  • Sometimes our suppliers and / or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, Visit&Go reserves the right to cancel, change or substitute any service, tour, entry or product visitngo.com you booked in at any time and for any reason.
    1. In such cases, if you are not satisfied with the alternatives we offer, is entitled to a refund of the full amount of the original purchase price.
    2. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

Prices, inclusions and exclusions

  • The prices listed in visitngo.com are per person, unless otherwise specified.
  • Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Visit&Go.
  • Price quotations are subject to change without notice, until a booking has been confirmed.
  • Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
  • Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of Visit&Go

Payments and cancellations

  • Visit&Go accepts the following credit cards: Mastercard, Visa and American Express, Discover.
    1. No charge or fee is not applicable for processing payments by credit card or debit card.
    2. To make a reservation requires full payment by credit card or debit card. Payment appear as VISIT&GO at the extract debit or credit card.
  • No refunds are offered once the tour or service has been started, or in connection with any package, accommodation, food or other services used.
  • The cancellation of a reservation Visit&Go application may result in cancellation charges by Visit&Go, as explained below. Maybe the vendor / individual operator imposes additional charges (check your voucher Visit&Go for specific details). To cancel any reservation, you will be notified by mail, fax or phone with the total cancellation fees.
    1. Event, Attraction, Theater, Show or Coupon Ticket These are non-refundable in all circumstances.
    2. Gift Certificate not refundable in any case.
    3. Tour or package that begins during a period of special events not refundable in any case. They include, among others, trade shows, holidays or national holidays, school holidays, New Year, Thanksgiving, Christmas, Easter, Ramadan.
    4. the cancellation of each service will be applied depending on the policy of each supplier, these conditions are always indicated at each service.
  • The value of the transaction may be subject to taxes, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on Visit&Go.com and Visit&Go-affiliated websites, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Payment Processing

  • Under the agreement, the payment processing services for services purchased on this website are provided by visitngo.com. on behalf of Visit & GO, depending on payment method used for the acquisition of services.

Private tour guides

  • Visit&Go provides customers with information regarding Private Tour Guides in many destinations. Private tour guides are independent contractors and not agents
  • Customers are responsible for working directly with private tour guides on scheduling, meeting time / place, tour specifics and, where specifically noted, payment terms. Visit&Go makes no representations or warranties of any kind regarding private tour guides or their services.
  • When making a reservation with a private tour guide, you agree that in addition to the standard terms and conditions of Visit&Go, neither this nor its agents are responsible for accidents, losses, damages, delays or expenses arising any action or absence of this by the guide or services.

Exclusive offers for members of Visit&Go

  • Visit&Go offers discounts and promotions for a limited time, called "Exclusive offers for members" to registered users Visit&Go. You must have an account to see Visit&Go or book an exclusive offer for members.
  • Exclusive offers for members instantly confirmed at time of booking and are all final.
  • If you cancel or modify an exclusive offer for members, are subject to a cancellation fee of 100%.

Visit&Go Vouchers

  • You will receive a customized Vouchers for each tour, event or service booked with Visit&Go. To access and print your Vouchers of Visit & Go, you will be given access to a secure website hosted by Visit & Go contains a link to your Vouchers .
  • You must provide the original & authentic Vouchers of Visit&Go to the service provider to redeem your tour, ticket or package. Your reservation will not be accepted or redeemed without presenting a valid voucher Visit&Go.
    1. For security reasons, when you redeem your voucher Visit&Go You must show a valid identity card with photograph and sign the voucher. This is done for identification purposes and helps us to prevent fraud.
    2. In certain cases, Visit&Go also may ask to present the credit card used to purchase your tour or entering the time of redemption. Usually this is needed only in the case of tickets of shows and attractions. This helps us prevent misuse of credit cards. On the pay check and you will be notified whether or not to present the credit card used at booking. In certain cases, Visit&Go not require this requirement, usually to facilitate purchases of gifts. However, this requirement may be omitted only by contacting the customer service team of Visit&Go once the reservation is confirmed, and changes and modifications will be made at the sole discretion of Visit&Go.

Passports, visas, insurance

  • It is the responsibility of all passengers, regardless of nationality and destination, check with the consulate of the country they will be visiting the requirements for entry into force.
  • Since the visa and health requirements are subject to change without notice, we recommends you to check these requirements with the appropriate consulate before traveling.
  • We strongly recommend that you contract a policy of comprehensive travel insurance before departure. If you cancel your trip or significantly changes the dates, many policies may return the cost of cancellation fees and costs arising.

Disclaimer notices

  • In any case, Visit&Go or its agents, service providers, suppliers and / or resellers liable for any of the following damage or loss (whether losses foreseen, foreseeable, known or otherwise): (a ) loss of data; (b) loss of revenue or profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) damage to third parties; or (g) any indirect, consequential, special or punitive damages arising from the use of V visitngo.com., regardless of the legal action taken.
  • Visit&Go and its agents and suppliers, to make reservations for hotels, tours, transportation or any other services in connection with the itineraries of individual customers will not be responsible for injury, damage, loss, accident, delay or irregularities, liabilities or expenses to the person or property due to an act or omission by any hotel, transport company or another company or person providing services included in the tours.
  • In addition, Visit&Go and its agents and suppliers accept no liability for any illness, theft, labor dispute, machinery breakdown, government restrictions, acts of war and / or terrorism, weather conditions, defects of any transport vehicle or for any accident, as a casualty, or other causes beyond their control.
  • Visit&Go content, including the information, names, images, photographs, logos, prices, dates and availability relating to or associated with visitngo.com. or service provider, operator and / or distribution partner, is provided "AS IS" and "AS AVAILABLE" and without representation or warranty of any kind (either express or implied by law) to the extent permitted by law, including implied warranties of satisfactory quality, fitness for a particular purpose, noninfringement, compatibility, security and accuracy.
  • For Sit & Go carefully check the details of all products and services we offer to be accurate. However, Visit&Go does not warrant that the functions, content or information included in visitngo.com. or any affiliate website Visit&Go will be uninterrupted or error free, that defects will be corrected or that visitngo.com. or the servers that make it available are free of viruses or bugs.
  • If any of these terms is unlawful, void or unenforceable under the laws of any state or country in which these terms must be in force, then to the extent and within the jurisdiction in which that term is unlawful, void or unenforceable, will separate and remove these terms, maintaining the validity of the other terms, which shall remain in full force and effect and continue to be binding and enforceable.

Use Restrictions

  • You agree not to do the following or assist or allow others to do so:
    1. Use the site to threaten, harass, defraud, incite, support or harass another person harassing or otherwise interfering in the use of the site by another user;
    2. Use the site to post or transmit spam, chain letters, contests, junk mail, pyramid schemes, surveys and other methods of mass messaging, whether commercial in nature or not.
    3. Use the site so that a conflict of interest can be created, for example, trading reviews with other business owners or writing or requesting reviews;
    4. Use the site to promote intolerance of discrimination against protected groups;
    5. Use the site to infringe third party rights, including violations related to confidence, copyright, trademark, patent, trade secret, moral right, privacy, publicity or any other intellectual property or patent.
    6. Use the site to post or transmit pornography or illegal content;
    7. Use the site to solicit personal information from minors, harassing or threatening to do harm to them;
    8. Use robots, spiders, search applications / recovery sites or other automated device, process or means to access, retrieve, collect or index the site or any content of this;
    9. Attempt to gain unauthorized access to the site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means access; use the Site or any Content of this to transmit computer viruses, worms, bugs, Trojan horses or other destructive elements (collectively, "Viruses"); use devices, software or routine to interfere with the proper working of the Site or attempt to interfere with this otherwise; excessive traffic make requests; use the Site to violate the security system of computer networks, illegally obtain passwords or security encryption codes; disrupt or interfere with the safety or otherwise cause damage to the site or its contents; eliminate, prevent, disable, damage or otherwise interfere with the options related to security of the Site, features that prevent or restrict use or copying the contents of the site or features that enforce limitations on the use of the Site. < / li>

Account Cancellation

  • We may cancel or suspend your account or your ability to use the Site, in whole or in part, in our sole discretion, without notice or liability of any kind. For example, we may terminate or suspend your account or your ability to use the Site if you use an improper purpose. Such cancellation or suspension may prevent access to his account, the Site, its Content, Site Content or any other related information.
  • You can terminate the Terms of Service at any time by closing your account or interrupting their use of any portion of the Site. If you close your account, we can continue to show previously published content and we have no obligation to remove